Have you encountered any potential violations at your workplace or while working with NGEN?
Mission
NGEN recognizes the importance of ethical and lawful business practices and encourages you to report identified violations through this internal confidential reporting channel, called NGEN Eticspoint. This will ensure that reports are handled effectively and that any errors or violations are remedied without delay.
Who can report?
NGEN Eticspoint is available to internal and external parties.
What can you report?
You can report violations of any regulations or any other concerns you have observed in your work environment or while working with NGEN. Although there is no strictly defined deadline, reports must be submitted no later than two years after the violation or concern has ceased. Timely reporting facilitates internal investigations and enables prompt action.
What information is required?
Please include the following in your report:
- A detailed description of the violation / incident of concern;
- Information about the person responsible for the violation;
- Whether the violation / incident of concern is still ongoing or, if it has ended, when it ended;
- Circumstances indicating whether the reporting person obtained the information in their work environment or through other interactions with NGEN;
- Your contact details (optional);
- Contact details of any facilitators: persons who assist the reporting person in the reporting process and whose assistance must remain confidential, especially if they are at risk of retaliation because of their connection with the reporting person;
- Contact details of all connected persons: individuals who have been or could be exposed to retaliation at work or elsewhere because of their connection with the reporting person, such as colleagues or relatives, as well as legal entities owned by or connected with the reporting person;
- All evidence and witnesses relating to the reported violation.
Instructions and confidentiality
After submitting your report, save the code displayed upon submission. You can use this code to access your report via the »Check report status« button. A trusted person may also contact you for additional information if it is required for the investigation. You will receive an acknowledgement of receipt and notification of the results of the investigation.
If you submit an anonymous report, your identity will not be disclosed to anyone within NGEN, including the trusted person handling the report.
No retaliation
Submitting a report does not breach any restrictions or prohibitions regarding confidentiality and does not incur any liability for you, provided that you did not knowingly submit or publicly disclose false information and that you had reasonable grounds to believe that the report or public disclosure was necessary to reveal a violation
Deadline and handling of the report
Within seven days of receiving the report, you will be informed whether your report will be handled.
Within three months of receiving the report, you will be informed of the results of the investigation.